My husband and I were worried that we had an issue with our AC ducts. They sent someone to check it for us the same day. He was on time, super nice, and identified the problem right away. It turned out that it wasn’t the duct work, but he even got pictures for us while he was in the attic. Will 100% be calling these guys for any future work we need because they are honest & professional!
“Larry and Levi have helped us at each of our Austin locations and have been wonderful to work with. They are prompt with the service, explain the issue we are having and make honest recommendations as far as fixing the problem. I also really appreciate the forward thinking mentality they have in regards to preventive maintenance, we have saved a lot of money and headache because of their recommendations. In addition, the office staff are very friendly and helpful when scheduling service calls and answering general questions. Thank you all for your help!”
“All aspects of the furnace operating system were thoroughly completed to our satisfaction.”
“Arise does an excellent job as Cooling and Heating company. The staff is very competent , courteous, professional. They are very prompt, honest and reliable in providing you service you need. I have been using them for over four years now and very satisfied. I can't say more good things about them. I have recommended them to several friends. Keep up the good work Larry and his team. Levi is a great technician and does excellent job. Good luck and all the best. Thanks for your services!!!”
“Levi was very quick to identify the problem and correct the situation. I took snapshots of the four blocks of ice which resulted from the process of clearing the build up in the tray at the bottom of our condenser. He also made helpful suggestions on what actions we could take to prevent another occurrence of ice build up in the future.”
“I was struggling with the air quality in my newly purchased home and I needed to do a great deal of troubleshooting to determine how to remedy it. The first thing I did was have Arise Air install a REME Halo (since I'd benefited greatly from one in my prior home), but this didn't end up resolving my air quality problem. I'm grateful that DR HVAC Services continued to troubleshoot the situation with me until it was eventually resolved. Throughout the entire process, they were always a pleasure to work with. They were knowledgeable, professional, and did great work. They were also patient with me, listened to my ongoing concerns, and seemed to be genuinely interested in helping me get to the bottom of what was perpetuating this condition in my home. I learned a lot from them as they explained new things to me while presenting me with options along the way for my consideration, without ever pressuring me into feeling like I needed to buy anything. I came to these conclusions on my own, and they then worked with me to get each project done, and done right and in a timely manner. My situation ended up being complicated and unlike anything they'd seen but they worked with me, step-by-step throughout the entire process, from beginning to end until my air quality situation was completely resolved. They also listened to my concerns, and the feedback that I received from other contractors, and together we were able to completely resolve my air quality situation and I couldn't have done it without DR HVAC Services' help. I will continue to work with them now in terms of maintenance, and will without any hesitation recommend their services to others, whether it be to install a REME Halo, new HVAC system, or install new ductwork . . . Thank you Arise!”
“ARISE services is one of the best in their field. I have an HVAC system installed by Arise several years ago. They have done an outstanding job that time. I have called DR HVAC Services this time for the HVAC system maintenance. They are always friendly, highly knowledgeable and demonstrate excellent skills. now I only have one HVAC company in my phone, and it is DR HVAC Services. Their work is always top notch. They are the best HVAC company to work with if you are in the Austin, Cedar Park, Leander areas.”