Testimonials – Air Conditioning Articles
“Our AC went out over the Labor Day weekend. We reached out to our neighborhoods being new to the area and DRHVAC company name repeatedly came up. We can now understand why. We called them, they came out promptly, assessed the repair, went to get the parts needed and came back to fix it! We…
Continue Reading“My home central air stopped blowing cold yesterday afternoon and within an hour the temperature his 78 degrees. I called and talked to Marge who notified Isaac who showed up within 30 minutes and determined that the outside temperature had caused the compressor to shut down. He trouble shot the system and everything else was…
Continue Reading“Very professional, very responsive. I felt like pricing was fair and Isaac was very helpful. Would definitely use them again and highly recommend this company. Kind and courteous and fair.”
Continue Reading“Just had our air conditioner quit late yesterday. Richard came out today and replaced a capacitor to solve the problem. We are very grateful for the promptness of the service. Thanks to Marge for scheduling us asap!”
Continue Reading“Isaac had our unit repaired and running quickly! We have been serviced by this company for 17 years and they are the best! Margie always takes good care and schedules us quickly!”
Continue Reading“We were loyal clients of the previous owners and the new ownership service has been fantastic! Quick repair on a hot day and so friendly, helpful and courteous! Thank you all from the initial call w/Marjorie to schedule the appt and the work performed by Richard and Isaac!”
Continue Reading“We had another great experience with Dr HVAC. The team is courteous, efficient, on time and professional. Richard arrived as promised, diagnosed the primary issue and then identified a secondary issue caused by the primary problem. They were able to get parts and have us back and running in less than 24 hours. Thanks for…
Continue Reading“I was told by my A/C installer that my two year old unit was out of warranty . I called Carrier and they told me I still had three years on the warranty! They recommended DrHVAC so I called for a second opinion. They came out within hours to evaluate my unit and had it…
Continue Reading“Overall experience was perfect. Richard knew his stuff and explained things that even I could understand. Scheduling was easy and the price was fair. I recommend them very highly. Will give them the Tony the Tiger evaluation. They are Grrrrreat!”
Continue Reading“We have been customers since the company was Arise Air. We will continue to be customers as DR. HVAC. David was very fast in determining the issue and followed through with what he said needed to be done. We are very satisfied with the customer service that everyone has provided us to get our AC…
Continue Reading“DR HVAC provided us a great service. They are highly professional, reliable, and honest people. They have been taking care of our heating and AC needs for over five years. They are very prompt to help you. Last week, we found out that our AC was not working at 4:45 pm when the outside temperature…
Continue Reading“David and the crew at DRHVAC came highly recommended and we have not been disappointed. To date they have provided new installation and repair services on our commercial units, as well as repairing less than professional services by a previous company. Their maintenance services are comprehensive and more thorough than what we’ve previously received. David…
Continue Reading“Richard was prompt and explained the repair so I could comprehend what he was doing. Came out the same day! I would definitely recommend DRHVAC!”
Continue Reading“We have been using Richard for 7+ years. I honestly do not know what we would have done without him sometimes. Richard is extremely knowledgeable and exceptionally thorough and diligent. This combination makes for a very keen eye. Not only is his work impeccable, but so is his character. I know for a fact that…
Continue Reading“Arise is one of the few companies I have dealt with in a long time that I can say without reservation is truly outstanding. They not only know their products and have real expertise in the field but they have outstanding customer service and real integrity. I can’t recommend them enough.”
Continue Reading“I had one of three 21 year old a/c units go out and made the daunting decision to get all three replaced. Lots of choices and decisions to make, but DR HVAC Services was a great choice! From initial discussion with the sales person who came out to get info for the quote, to the…
Continue Reading“Called first thing on a Monday morning with our air being out over the weekend. They were very friendly and a tech was at our door within a couple hours. Frank was professional and knowledgeable. Fixed our unit on the first trip and they were very reasonable for costs. Will definitely be using them again!”
Continue Reading“All services and entire staff is great. Friendly, fair, responsive, competent. Been with them 5+ years and I have never been disappointed.”
Continue Reading“It was a pleasure to work with Abdul. He was able to determine problem and replaced the part quickly. I have ice cold air back!”
Continue Reading“I enjoy working with Marge. Professional, helpful, friendly! She always takes good care of me.”
Continue Reading“Service was timely and Abdul was very courteous. We love the service.”
Continue Reading“I had a great experience with Abdul. He was very professional and accommodating. I needed to work and take care of a newborn. He was gracious and patient. After performing his maintenance check, Abdul showed me what to watch for as my 22 year old system is about to need some major repairs or up…
Continue Reading“Abdul is a good technician!! Very friendly and professional. He is the best!!”
Continue Reading“Abdul was totally astute quickly getting everything back in perfect order. ARISE has been my pick for literally decades. The best.”
Continue Reading“Abdul was great to work with… got here first thing in the morning to do the Spring AC servicing. Cleaned and serviced the compressors outside and the blowers up in the attic. He reminded us to use bleach, which I never remember and helped to change out the filters. Answered all our questions and seemed…
Continue Reading“Our a/c completely froze up and Abdul was quick to show respond to us. He was very respectful of our home and helped us realize that it was time to replace our 23 year old system. This will be our second time working with Arise as they replaced our downstairs a/c. They are a great…
Continue Reading“Expert maintenance with explanations while performed. No rushing easy going Service technician.”
Continue Reading“Abdul was friendly and knowledgeable about the AC system and was quick in reviewing both outside and inside to ensure that it was operating correctly for our regular 6-month check. He ensured that the water line got some bleach run through it, and in washing off the outdoor unit, he was even so kind as…
Continue Reading“Pleasant and reliable service always provides a professional approach to the job and Covid conscious which is appreciated.”
Continue Reading“Thank you, Arise, for giving me this opportunity to praise your work every six months by checking the heating & cooling systems at a two duplex in Northwest Hills & also for making helpful suggestions for ways to make the units function well. Your attention & expertise are greatly appreciated!”
Continue Reading“Abdul was very helpful and professional for this HVAC maintenance check!”
Continue Reading“Absolutely gracious and friendly tech person. Got right to work, checked everything out, and replaced a noisy relay. He kept my wife and I informed about what he was doing and why he was doing it. We really appreciate this level of service and consider the bit of education he gave us about our HVAC…
Continue Reading“Arise installed our 2nd Carrier system and do amazing work! High quality and amazing support!”
Continue Reading“Larry and his assistant did a great and professional job of maintenance on the AC system. They also repaired an air leak at the plenum in the attic.”
Continue Reading“Technician quickly identified problem and replaced worn capacitor. He was polite, professional and completed repair. Cost was what would be expected.”
Continue Reading“First time with Abdul, he did a very good and thorough job. When he had questions on what he was seeing he called Larry to verify direction.”
Continue Reading“I was very pleased with the service I received. Time tested experience lead to a solved problem.”
Continue Reading“I appreciate that Abdul checked in with me before going up on the roof to check out our AC and change out the filter. Afterwards, he checked back in and I appreciate his consideration.”
Continue Reading“Always a pleasure working with y’all. Prompt, courteous, and always explain things carefully and completely.”
Continue Reading“Abdul came today to perform my yearly maintenance on my AC unit and he was extremely professional and nice. Loved him!”
Continue Reading“Good service: timely, polite Abdul graciously changed the two air filters for us.”
Continue Reading“Reliable, efficient, trustworthy, honest, on time performance, above and beyond service for the past 5 years.”
Continue Reading“We are so pleased with the service provided by DR HVAC Services. Having our AC break down in the middle of summer was stressful, but Larry & his team at Arise made the process of replacing our system very easy & straightforward. They provided us with several quotes on different systems and took the time…
Continue Reading“Arise services has been servicing our home AC and our office AC for many years now. We have had them fix/service units and replace whole units. I can not speak highly enough of the whole team. My experience has always been superb from the initial phone call to the fix! The whole team genuinely cares…
Continue Reading“The A/C went out as we were leaving on vacation. We were able to arrange the repair long distance & our neighbor provided access. It was done before we came home. We enjoyed our trip trusting Arise would take care of the repair.”
Continue Reading“I had a very good experience with Arise. I called around 9:00 pm because my air conditioner was out & it was an extremely hot day. I spoke with a very nice gentleman who checked the schedule & scheduled me for 8:00 to 8:30 am the next morning. The two men that came out to…
Continue Reading“Had an emergency at the office. They worked us into Levi's schedule. He was quick and got the job done.”
Continue Reading“Levi is always on time, personable, and does a great job.”
Continue Reading“Levi carefully looked through our system to try to figure out what was not working. Fingers crossed for all of us that he figured it out. He will eventually in any case. We appreciate his diligence.”
Continue Reading“Although we are not happy with the Lennox AC unit that we had bought from another company 10 years ago, Arise has always been able to find the issue & repair it quickly. Levi has done several great jobs for us.”
Continue Reading“I was easily able to schedule routine AC maintenance. Christian was polite & did a thorough job cleaning & checking my AC system & answering questions I had. Thanks!”
Continue Reading“if anyone needs HVAC services, I highly recommend Arise, they were so professional, honest, considerate, & extremely quick to get the job done. I had spent weeks trying to get our AC properly fixed from a different company. After multiple attempts & no success for an employee to show up to our home, I reached…
Continue Reading“I normally refrain from doing customer reviews but I will make an exception this time. The customer service was exceptional and the technician was outstanding in performing the needed repairs. Thank you for your friendliness and courtesy.”
Continue Reading“Very professional, polite and knowledgeable. Able to diagnosis and fix the problem quickly.”
Continue Reading“Very happy with Arise, the office staff, and its technicians. I get the feel like they "know who I am" when called, when I call and when any service is done at our home. It makes me feel like more than just someone on the phone or at a home. I recommend this company HIGHLY!”
Continue Reading“We have a maintenance agreement with DR HVAC Services, they have taken care of our air conditioner for many years. This is first time Christian has been to the house, he did everything on the list and was very polite and friendly, followed all the Covid guidelines. These people are GOOD PEOPLE”
Continue Reading“The lady who took the order and the man who did the work were exceptional. They were both pleasant and thorough. I am comfortable in this hot weather!”
Continue Reading“As always, friendly, timely and efficient service. Highly recommended.”
Continue Reading“Our AC system was making an unusual noise when it shut off, so I called Arise and Levi came out the next morning and checked it out and found our problem. I've never been disappointed by Arise. They are always quick to respond and always leave me more than satisfied with their service. Levi Zuniga…
Continue Reading“Levi is always glad to answer all of our questions and explain to us the reasons why. Also, he doesn't try to sell us something bigger and better, he just takes care of what we have and makes suggestions if necessary. I don't usually recommend service companies, but I would recommend Arise.”
Continue Reading“Never a disappointment when these guys arrive. Whether commercial or residential they are on time and leave you with a smile on your face even though sometimes you need more than a simple service call.. Larry and his staff are as good as it gets…”
Continue Reading“Excellent service techs and support leadership!”
Continue Reading“Levi has been taking care of our HVAC system since 2015. From the initial system install to twice yearly maintenance, we have nothing but good things to say about Levi and the team at Arise. They are always prompt and professional, completing any maintenance or repairs quickly. I highly recommend Levi and DR HVAC Services…
Continue Reading“Levi was awesome. Polite, professional and honest. I have saved his info for all my future HVAC work and will refer you guys as well.”
Continue Reading“Marge, who I spoke to on the phone, was so kind, helpful, and communicative. She genuinely cared about my family getting our broken AC fixed. Amazing. And Levi was knowledgeable, expert, and efficient. He fixed my issue quickly and even gave me several tips on how to better take care of my HVAC system. As…
Continue Reading“Levi & Larry, have been maintaining our nearly 10-year-old Trane A/C, and have resolved several issues, over the years. Arise did not install the system, but wish they had, given some of the problems we have had w/system, but, Arise has done a fantastic job at troubleshooting, and resolving all of the issues. These guys…
Continue Reading“It has been a year since we had our system serviced; therefore, Levi came out last week to perform the service. He is very professional and thorough. We know with Levi we will get an honest service as he operates with Integrity. We have signed an annual contract and look forward to his return in…
Continue Reading“It’s always a great experience at DR HVAC Services while having our a/c repaired or having maintenance! Levi is the best in communicating and providing professional service!! Thank you!”
Continue Reading“Levi did a wonderful job as always! Answers my questions and shows me what I want to see!”
Continue Reading“As always, Levi was very professional and explained everything he was doing thoroughly.”
Continue Reading“Great service like always!”
Continue Reading“Please pass along my thanks to your technicians, who did a great job resolving our issue. They followed your company’s COVID-19 policies at all times, and kept me well informed on the work they were doing. I appreciate DR HVAC Services’ commitment to supporting the system we purchased for over ten years, now, and I…
Continue Reading“Found them by chance. My AC had gone out the night before, and I saw the truck the next day in my neighborhood. I called and spoke to Marge, who was very helpful, and after a brief hold, she told me the team down the street could come by after. Levi and his team showed…
Continue Reading“Levi always does a great job. He is thorough, professional and customer oriented.”
Continue Reading“Levi was great. Very knowledgeable and nice guy.”
Continue Reading“Always confident I’m getting THE BEST service !!”
Continue Reading“Love all of the people at Arise! They take great care of us!!”
Continue Reading“Excellent work and advice.”
Continue Reading“Always Professional. Best in the business!”
Continue Reading“Levi was training a new employee. They did GREAT as usual at both houses.”
Continue Reading“As usual Levi provided excellent and timely service.. The best..”
Continue Reading“We are a property management company and use Arise for a large number of our properties. They are communicative and timely! Highly recommend!”
Continue Reading“As always service was great. Easy to make an appointment with Marge. Levi and (Chris ???) were on time and the service was performed in a professional manner, even with gloves and masks. Can’t beat Arise for service. Thanks”
Continue Reading“Levi did a great job as always! He is polite and efficient. Thanks, Levi!”
Continue Reading“Levi was able to come to our house in a reasonable time and as usual he was polite, informative and focused on his job. Appreciate his work ethic”
Continue Reading“As always customer service is always the best and service by Levi is great. He is always on time. So… guess we will continue using Arise. Thanks – John and Floydada Barnett”
Continue Reading“Excellent and professional service for several years. Installed our A/C and air cleaner several years ago and has done our maintenance every year. Same service person every time. I can’t read his signature or I would give his name.”
Continue Reading“Very satisfied! Thanks for getting my A/C repaired so quickly! Levi did a great job and Robin expedited the repair by having me send a photo of the serial number label, so the correct parts could be ordered in advance, which allowed Levi to repair the unit the same day. Thanks again!”
Continue Reading“Great service as always.”
Continue ReadingWe had to replace our whole AC system and Richard was nothing short of kind, respectful, honest and reliable. This company will make sure everything is completed to their highest standard. We would recommend them to anybody and will continue to use them for our heating and cooling needs in the future.
Continue Reading“It is always 5 star…..Thanks for the fast service…..”
Continue Reading“Very nice and professional. Gave me "suggestions" instead of "you need" which was very helpful.”
Continue Reading“I am so amazed by this company! I emailed my issues and received a response with some troubleshooting steps to see if we could get it going again. Not every company would do that!! Unable to fix on our own, Levi was quick and amazingly knowledgeable to get the ac going again! He gave me…
Continue Reading“Great service…prompt and courteous all the way!”
Continue Reading“A/C System quit working. Fix required replacement of the thermostat. All completed in a timely manner. Levi did great (always has) showed up late in the afternoon(after normal hours) and kept at it until he had an answer. Outstanding employee.”
Continue Reading“I had a negative experience with an other HVAC company. I called Arise and spoke with Marge (she is great) then Robin. I explained what I needed and they went out of their way to perform the work needed to clean up after the other company. Professional but also personal. Many thanks.”
Continue Reading“Thirty plus years with Arise and I have never been disappointed, Their honesty, integrity, professionalism, and quality of work is beyond reproach. If Larry can't fix it it can't be done…. I recently had work done at our business and was able to save a ton of money. Thank you Larry and team…”
Continue Reading“Our Ac went out on the 4th of July. Called First thing in the morning on the 5th, and Craig was out within an hour. Determined that it was time to replace the entire unit with a new one. It wasn't going to be until Monday, before we could get it installed, so Craig was…
Continue Reading“DR HVAC Services were selected to repair or if necessary to replace both of our air conditioning units. They were recommended to us by friends that had used them for replacement of the heat pump for their home and were good with the quality of service that they received for their project. Marge was our…
Continue Reading“Over the years, Levi has represented DR HVAC Services with courteous and professional service. Every aspect of the cooling system was thoroughly checked right down to changing the batteries in the thermostat.”
Continue Reading“Levi did an excellent job. I can always rely on Arise for any HVAC services I may need!”
Continue Reading“Everything from start to finish was amazing. We had our AC and Furnace replaced. Craig, Larry, Robin, Levi and Marge were very helpful and caring. Financing was a breeze. The only problem we had was the 6 day wait for installation. New system is great!”
Continue Reading“We have been using Arise for at least 15 years, if not more. They take care of all our A/C, heating, air quality, maintenance, etc. for our system. We could not be happier. We have installed the air quality systems that we are very happy with especially for someone with terrible allergies. This has been…
Continue Reading“…it was a hot afternoon – one of the last calls and Larry was his usual good humored self. The unit was serviced and all is well. Thank you.”
Continue Reading“I was visiting my mother in-law over the weekend and the AC unit went out. We made a call Sunday morning and a service technician (Craig Meek) was here within the hour. He was friendly and courteous and found the problem within 10 minutes (failed compressor capacitor). Repair was complete within 30 minutes. I will…
Continue Reading“Levi is great and does very good work. Have been using Arise for several years and have always been satisfied with their work.”
Continue Reading“Cordial and a very efficient service for over a decade”
Continue Reading“Service was great as usual. Levi does a fine job. He was able to fit us in on short notice. Will continue to use Arise. Thanks John”
Continue Reading“You are very fortunate to have Levi Zuniga in your employ. He is very thorough and professional in his customer service assistance.”
Continue Reading“Levi was quick, quiet, and efficient for checking our air conditioning equipment.”
Continue Reading“Technicians were kind, knowledgeable and on time. Recommendations were made for repair but Larry wasn’t pushy. Estimate for repairs were prompt and scheduling work was quick and easy. Thank you!”
Continue ReadingOur AC unit was not working and of course it was when it was over 90 degrees. I called DR HVAC after work and Richard was able to come out first thing the next morning. He was prompt, professional and diagnosed the problem quickly! He called his parts distributor who had the sensor in stock…
Continue Reading“Marge and Levi both do outstanding work. They have taken care of me for years.”
Continue ReadingMy husband and I were worried that we had an issue with our AC ducts. They sent someone to check it for us the same day. He was on time, super nice, and identified the problem right away. It turned out that it wasn’t the duct work, but he even got pictures for us while…
Continue Reading“Larry and Levi have helped us at each of our Austin locations and have been wonderful to work with. They are prompt with the service, explain the issue we are having and make honest recommendations as far as fixing the problem. I also really appreciate the forward thinking mentality they have in regards to preventive…
Continue Reading“Levi was very quick to identify the problem and correct the situation. I took snapshots of the four blocks of ice which resulted from the process of clearing the build up in the tray at the bottom of our condenser. He also made helpful suggestions on what actions we could take to prevent another occurrence…
Continue Reading“ARISE services is one of the best in their field. I have an HVAC system installed by Arise several years ago. They have done an outstanding job that time. I have called DR HVAC Services this time for the HVAC system maintenance. They are always friendly, highly knowledgeable and demonstrate excellent skills. now I only…
Continue Reading“We've really been impressed with the service provided by Levi, and while he didn't do the installation, it was a pleasure to work with Craig and Larry onon the sales and installation. Quality, honest, and personable all around and left me much more knowledgeable all around. Thanks, Arise.”
Continue Reading“6mos system maintenance. Levi on time, thorough, pleasant and competent. Great service for our Arise installed Trane AC system.”
Continue Reading“Always satisfied with Arise. Craig seems like family. Was so happy that he was able to come and repair our A/C within hours of my call. Unfortunately with the cost of living and stagnant pay and increase in PM cost, We are unable to continue with your PM program and will have to take our…
Continue Reading“It all started with a horrible nightmare with a home warranty company that referred Arise to me when my heat died… but rather than taking the side of the warranty company, Larry and Robin protected me, the victim of a dishonest home warranty company, by backing me up with his professional diagnosis and the actual…
Continue Reading“I wish I would have found Arise a long time ago! What an honest company and the tech, Levy, went above and beyond. 5 stars plus service!!”
Continue Reading“I can't say it enough… Arise Air always takes care of us!! They come the same day we call with issues and Levi is always fantastic.”
Continue Reading“Levi was a nice and helpful as he could have been!!!!”
Continue Reading“Honest, ethical, prompt, polite, and knowledgeable business.”
Continue Reading“I had a very good experience with DR HVAC Services. In 105 degrees weather A/C stopped working. I called DR HVAC Services and their fast response to the matter & professionalism showed throughout the whole process from first call with Larry, to estimate with Craig, to full installation of new A/C unit with the crew.…
Continue Reading“Abdul was honest and found a couple of things that needed to be addressed to help both of my AC units.”
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